Inviting users

Only administrators can send invitations.

The number of people you can invite depends on your purchased plan.

To invite someone:

1. Click your profile icon at the top right of the screen and click Admin centre.
2. Click Invite user.
3. Enter the email address, first name, and last name of the person you want to invite.
4. Optional: Check the relevant boxes under Group to add the new user to one or more groups.
5. Click Send invitation.

The invited person will receive an email with a link to register their account.

Invited users receive an invitation email automatically. They can follow the link in the email to set a password and then log in straight away.

If an invited user has lost their invitation email, administrators can resend it.

Users who have not yet accepted their invitation are shown with the label – not verified in the Admin centre.

To resend an invitation:

1. Open the Admin centre by clicking your profile icon.
2. Click the context menu link for the relevant user under Actions.
3. Select Resend invitation and confirm by clicking Resend invitation in the dialog box.

The user will receive a new email with a link to register their account.

Administrators can withdraw any invitation that has not yet been accepted. This immediately invalidates the link in the original invitation email.

To withdraw an invitation:

1. Open the Admin centre by clicking your profile icon.
2. Find the user (shown with the label – not verified) and click their context menu link under Actions.
3. Select Delete user.

The invitation is now withdrawn. The user can no longer use the link to register their account.

→ Admins, Groups, and Permissions
→ Managing groups
→ Deleting user accounts